The National Timeshare Owners Association has announced a new toll-free consumer helpline (1-844-ASK-NTOA) that will assist owners with related issues and provide feedback on positive experiences.

You do not have to be a current or former NTOA member to call the hotline. Anyone can call and can remain anonymous if they so desire. The data gained from these calls will be saved as a means of directing future NTOA initiatives. Likewise, it will reward businesses that act in the best interest of the client.

If you have experienced any of the following, or notice any of the following activities in the future, please contact the NTOA:

– Fraudulent Resale Activity
– Transfer and Donation Scams
– Usage / Booking Issues
– Sales and Marketing
– Exchange, HOA and
– General ownership matters.

The helpline number is 1-844-ASK-NTOA (1-844-275-6862) and the feedback page can be accessed at