About

Company Information

Concierge Reality timeshare specialists
Concierge Realty Inc. is a real estate company specializing in Marriott Vacation Club, Starwood Vacation Ownership, Hilton Grand Vacations, Hyatt Vacation Club and Disney Vacation Club timeshare resales. We are located in Orlando, Florida, one of the largest timeshare markets in the world. We also have our presence in Hawaii, Aruba, Maui and Cancun.

Michelle Donato was introduced to the timeshare industry in 1999 after working in the travel and tourism industry for years. Michelle earned her Florida real estate license in 2001, enabling her to start selling vacation ownership and quickly became the top timeshare resale agent at GMAC Real Estate where she worked. Her dedication to her clients is what set her apart from other agents and continues to set her apart from the rest of the industry today.

Due to the strong and rewarding relationships Michelle built with her clients, they urged her for years to start her own timeshare rental company which materialized in 2010 (Concierge Team). In addition to assisting timeshare owners rent their units, the company teaches them how to maximize their vacation ownership. The greatest satisfaction for the Team comes when a client is finally able to use or rent their timeshare after years of frustration. Michelle earned her Florida real estate broker’s license in 2011 and started Concierge Reality Inc., a full service brokerage helping clients buy, sell or rent their timeshare. Michelle has sold over $50,000,000 in timeshare sales over her career and is one of the nation’s top sales agents. She has never charged any upfront fees to sell a timeshare and treats everyone with honesty and integrity.

Concierge Realty has developed a program to assist resorts in turning delinquent member villas into lucrative rentals to mitigate the negative effects of unpaid maintenance fees. Concierge Realty also assists newer properties with filling unsold developer inventory with quality candidates for membership with vacation rentals.

MichelleDonato

I am a mother of 4 very active wonderful kids Brosden, Bella, Hunter and Morgan. I have the most supportive husband who treats me like a princess. I enjoy playing tennis, exercising, baking, building Legos, swimming and doing crafts in my spare time but more than anything I love to shop and I have a passion for Lilly Pulitzer! I love her bright colors that make me feel like going on vacation. You will notice my site’s colors are bright and fun. I want my site to feel like a vacation or at least to make you want to go on holiday! In 1999 Michelle Donato moved from Avon Lake, Ohio, to Orlando, Florida, where she was first introduced to the timeshare industry by working with Marriott Vacation Club. She had already worked in the travel and tourism industry for a number of years. Timeshare was a great fit for her fun, friendly personality because the spirit of timeshare is all about the commitment to spend quality time with friends and family. Her dedication to her clients is what set her apart from other agents and continues to set her apart from the rest of the industry today. She makes time for all of her clients who she believes are just like friend and family. Her goal is to run a timeshare company the right way, doing right by her clients. She cares about her clients and treats everyone with honestly and integrity, the way any client should expect to be treated.
My Favorite Quote: “I didn’t set out to be unusual or different. I just wanted to do things my way.” –Lilly Pulitzer


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SabineFiloni

Sabine Filoni has 20 years of experience developing high end restaurants which have been recognized by Food and Wine magazine, Vanity Fair and Conde Nast Traveler, among others. She started Exclusive Club Vacations in 2005 and turned her passion for travel into a lucrative way to monetize unused vacation homes and villas. Expanding beyond vacation rentals at the Ritz-Carlton Club, she began offering alternatives to these luxury destinations and introduced Marriott Vacation Club properties to the portfolio. Michelle met Sabine and they assisted hundreds of clients with vacations. In August 2012, they combined forces and now offer comprehensive timeshare resale and rental services to thousands of clients and have an extensive network of travel agencies who routinely turn to Concierge Realty for accommodations. Concierge Realty has developed a program to assist resorts in turning delinquent member villas into lucrative rentals to mitigate the negative effects of unpaid maintenance fees. Concierge Realty also assists newer properties with filling unsold developer inventory with quality candidates for membership.Sabine has a passion for building relationships and thinking out of the box. Developing new lines of business is a current focus.


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KarenDonato

Karen was born and raised in Canton Ohio. She is a big sports person. She loves all kinds, but of course her favorite sport is football.Karen moved to Florida to be close to her family after husband retired from Fords after 35 yrs. She has been happily married for 41 years.She has two children and 5 grandchildren, also 4 grand dogs can’t forget them!My Daughter is Michelle Donato and I work for her company. “I’ve been in the customer service business for 20 plus years, I’m giving away my age again.I love talking to people and helping them.”


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StephanieReidel

Living in the Orlando area for over 30 years, but raised in upstate New York, she enjoys time with her two boys, and her very large family. She likes to spend quality time with her family vacationing together, barbeques, fishing and boating.An industry veteran of over 14 years, Stephanie has been designated a Top Producer. Her performance moved her quickly to the Sales Trainer level, which requires exceptional product knowledge, customer service, and an enthusiasm that is infectious. Her success and reputation carried over to the timeshare resales side of the business at two of the largest resellers in the country, where again, she was consistently topping the charts in sales performance. Her secret was simple: “I love the business, and make it a point to provide first class service to both buyers and sellers. Being around for as long as I have, I know a lot of people at the resort level, and have long standing relationships with the top closing and escrow companies as well as many of the brokers nationwide. In the end, I want to be sure the deal is done and done right!”


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JoanneHamlet

Joanne was originally born and raised in London, England. She considers herself very lucky to have 3 amazing daughters, 2 are graduates of Florida State University, and her youngest is currently a Freshman there. Joanne has been in timeshare and worked with Michelle for over twelve years. She enjoys the diversity of people she meets over the phone. She feels very fortunate to have worked with wonderful people in the business of amazing vacations. She is excited to meet her next customer!


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JulieMiller

Julie is a seasoned timeshare veteran with over 14 years of experience. She has worked across the spectrum from call center management, field marketing, and direct sales, focusing primarily in the owner referral loyalty programs. She works hard to ensure her clients are taken well care of and considers them like family. She has great knowledge of the timeshare industry which creates trust and loyalty from her clients. She counts on that trust and loyalty for their repeat business and future referrals.
She has a sincere passion for travel, cooking, great wine, snow skiing, boating, and of course, exploring all life has to offer. She is blessed to have her family all living in Orlando, FL where she grew up. She is a proud mother of her son, James T. Garner, who is a Purdue graduate and who also shares the same passions and life experiences that traveling can offer. Her passion for creating great life experiences wile spending quality time together with her family is just one of the reasons why she loves helping her clients achieve their vacation needs to create their own travel memories of a


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StephanieMartinez

Stephanie was born and raised in Florida. She has been in the timeshare industry her whole life with a father who was a director of a prominent resort. She followed in the family business and received her Real Estate license at the age of 20. She is very happy to represent owners and assist with resales and rentals on the secondary market. She is a proud mother of 3 fantastic boys who keep her very busy so she can appreciate how important a great vacation can be. Her best memories are spent on vacation with family and friends and shes love that she is able to spend her life helping others to make memories that they can cherish forever.


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HeidiRustic

Heidi is the proud mother of three, one in college studying medical science, and two in preschool. Born and raised in Ohio, she has spent most of her adult life in Florida. She has a background in vacations, customer service and events planning. Family, work , and community make up her list, volunteering time and hard work to all. She truly believes in building relationships and takes great pride in making her clients family vacations memorable ones!


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MicheleGill

Born and raised in Orlando, Michele has also lived in South Miami as well as the Keys. She has been familiar with the timeshare industry her entire life as she grew up with her family owning a timeshare. She has over 11 years experience in sales and worked at Wyndham Resorts for a period of time. She and her husband have created wonderful memories traveling with extended family. They have experienced the pleasure of visiting much of the Caribbean, West Coast including Hawaii and Europe. She and her husband are proud parents of 2 beautiful little girls. And while parenthood keeps them very busy they still enjoy traveling to nearby destinations with their extended family; all awhile creating beautiful memories together! While not at work or traveling Michele enjoys cooking and baking.


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MadisonMesser

Madison’s a lifelong Florida resident and currently resides in Orlando, Florida where she spends her spare time coaching all-star cheerleading and reading in the sun. From Hawaii to London, she has had a taste of travel and is always wanting to see and do more. Madison also has a passion for staying connected to people via social media and she looks forward to connecting with you!


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KirstenStewart

Kirsten grew up in Orlando, Florida after moving to the area at just 5 years old. Her parents introduced her to timeshare at a young age and showed her the value that it gave them with each summer vacation they took. She has had the privilege of working for British Airways, Virgin Atlantic’s sister company Virgin Holidays, and Walt Disney World’s Disney Vacation Club. Kirsten and her family have had the opportunity to travel within Europe, much of America, the Caribbean, and the USVI. Kirsten is the wife to an incredibly supportive husband who will pack his bags for a new adventure at a moment’s notice and the mother to an spunky teenage daughter. She has a passion for travel and sharing her experience and knowledge with others. Kirsten believes that the act of travel itself offers an education with the understanding of new cultures, experiences, scenery, and a true investment towards memories that last a life time.


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MichelleJeffery (MJ)

MJ is a 30+ year Florida resident, has been married to her husband Randy since 1996, and they have two daughters, Emily and Reagan. MJ has over 20 years experience in marketing, most recently for a Fortune 500 financial services firm. She is very excited to continue working with clients and helping them to find their dream vacation destination. She enjoys reading, the beach, snow skiing, spending time with family and friends, and watching her girls cheer together.


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GinaCalabrese

Gina was born and raised in New York and relocated to Orlando, Florida 13 years ago. She has been happily married to her husband for 20 years. Gina is a mother to 4 wonderful children. Going to the beach, cooking, traveling all over the country watching her son play in baseball tournaments and her daughters at cheer competitions is what she enjoys doing most. Gina likes working with people and making their dream vacations come true!


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BarrieO’Brien

Barrie is a Georgia native, living in Atlanta until she went to college at Florida State University. After college, she lived in Tampa for a while until moving to the Orlando area 18 years ago. She is blessed to have an amazing husband and four wonderful children- two girls and two boys. An active volunteer, Barrie enjoys running, reading, and crafting. She loves to support her alma mater, where both of her daughters now attend. Barrie also takes pleasure in traveling with her family and watching her boy’s sports activities.


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ToriBenoit

Tori was born and raised in Ohio, has lived in a few states in-between, but has settled in New Jersey for the last 5 years. She is married to a wedding/events photographer/videographer and together they share 9 month old son. She loves family time, beachin it at the Jersey Shore, strolling through the streets of Manhattan, skiing in the Poconos, relaxing at the Hamptons and all of her crazy doggies. She has her real estate license and loves helping families book their perfect vacation! You will find that Tori is extremely helpful and accommodating and is there for your every need in the booking process!


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BarbaraMerritt

I was born on Long Island, New York, my family moved to Florida for my father to further his career and now you can say I have my feet in the sand. I am happily married to my husband Mark who is a Home Inspector for PIllar to Post. I have one daughter who is the light of my life and is now a senior in High School and will soon be off to college in the fall. I have worked for Walt Disney World in Special Events and Operations for over 18 years. I am trained to go above and beyond our guests expectations.. My mission will be to make sure your vacations are as special and magical as they can be and I look forward to working with you on yours.I was born on Long Island, New York, my family moved to Florida for my father to further his career and now you can say I have my feet in the sand. I am happily married to my husband Mark who is a Home Inspector for PIllar to Post. I have one daughter who is the light of my life and is now a senior in High School and will soon be off to college in the fall. I have worked for Walt Disney World in Special Events and Operations for over 18 years. I am trained to go above and beyond our guests expectations.. My mission will be to make sure your vacations are as special and magical as they can be and I look forward to working with you on yours.


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JillChase

Jill is a Florida native, born and raised in Miami while also spending a lot of time in the Florida Keys. Jill moved to Orlando 20 years ago to attend the University of Central Florida and has enjoyed the area ever since. She is fortunate to have a wonderful husband and two terrific children. An active volunteer, Jill enjoys reading, trips to the beach, and spending time with her family exploring the Disney theme parks. Jill also delights in traveling with her family, watching her son on the baseball diamond and leading her daughter’s Girl Scout troop.


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MarcyReady

Marcy is a New York native that has called Florida home for the past 20 years. She and her husband have 3 amazing children, and usually be found at the Happiest Place on Earth or watching the fireworks from their backyard. She has spent most of her career in the health and fitness industry, primarily in Operations Management where she oversaw multiple fitness locations in Central and North Florida. In addition, she was a corporate trainer for the company’s fitness and service programs, traveling and training staff in Florida, Ohio and North Carolina.  Marcy is a stickler for details and believes in using all avenues to provide exceptional customer service.


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JodiLynn

Jodi Lynn was born and raised north of Houston, TX. She attended college at Sam Houston State graduating in 2001 and later received her real estate license in 2002. She went in to the timeshare industry and found she loved speaking with so many different people and making their travel dreams come true. She spends a lot of her time with her three kids Gage and twins Kase and Kinlyn who are all very active in sports. Jodi truly enjoys spending time with her husband hunting and fishing. With over 15 years of timeshare experience you are guaranteed to receive professionalism and knowledge of the properties. Jodi and Michelle met years ago in 2004 and created a special relationship first with both having an excellent work ethic and secondly forming a close friendship.Jodi is excited to be added to the Concierge Team assisting in rentals as the rental manager.


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Stephanie Walker
StephanieWalker

Stephanie is a Texas native, who lived in Italy for three years after graduating. She moved back to the states and found beautiful sunny Florida to be her home base. She is blessed with two loving, active boys and enjoys watching them play football. Stephanie also finds pleasure in drawing, movies and family excursions.


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Michelle Donato
Lic. Real Estate Broker/Owner (888) 888-2204
Michelle Donato Lic. Real Estate Broker/Owner Concierge Reality
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